Frequently Asked Questions

1. What materials do you use?

Our collections are crafted with tarnish-resistant metals such as rhodium, gold plating, stainless steel and carefully selected finishes. Each piece is designed with thoughtful details to balance beauty with wearability.

 

2. Will my jewelry tarnish?

With proper care, Bloūme pieces are made to be treasured. As with all plated jewelry, some natural wear may occur over time. A soft polishing cloth will help restore shine.

 

3. Do you ship internationally?

Yes. We’re based in Los Angeles and we ship worldwide. Shipping rates and times will be calculated at checkout.

4. What is your return policy?

We accept returns within 10 days of delivery for unworn pieces in their original packaging. For hygiene reasons, earrings are final sale. Please contact us at info@maisonbloume.com to initiate a return. See our return policy here:  https://maisonbloume.com/pages/refund-exchange-policy 

5. How long will my order take to ship?

Orders are processed within 2–3 business days. Delivery times vary based on location, but you’ll receive tracking information once your order ships.

6. How should I care for my jewelry?

To keep your Bloūme pieces looking their best, store them in a cool, dry place away from direct sunlight. We recommend removing jewelry before swimming, showering, or applying lotions and perfumes. Gently polish with a soft cloth after wear.

 

7. How do I join the Bloūme Circle for 10% off?

Simply sign up for our mailing list through the banner or footer of our site. You’ll receive an exclusive welcome email with your discount code.